All orders for goods made by you and accepted by Potblack Eightball ("us") through potblack.com, are subject exclusively and strictly to these Terms & Conditions of Trade:

1) Ordering

1.1) All orders made by you through the Websites are subject to acceptance by us. We may choose not to accept your order for any reason.

1.2) If the goods you have ordered are not available from stock we will contact you by email and you will have the option to:

* wait until the goods are available from stock; or
* cancel your order in accordance with our Cancellation & Returns Policy.

1.3) When making an order through the web site the technical steps you need to take to complete the order process are described in the Order Process section.

2) Description Of Goods & Prices

2.1) After we receive your order, we will confirm by email the details, description and price for the items you have chosen at Step 5 - Acknowledgement. If these differ from the details, description and/or price shown on the Web site and you wish to cancel your order you may do so in accordance with our Cancellation & Returns Policy.

2.2) All details, descriptions and prices for the goods appearing on the Web site are correct at the time when the information was inputted. You should check any received goods on arrival to ensure that they are not faulty.

2.3) We reserve the right to adjust the price and specification of any item on the Web site at our discretion.

3) Right To Withdraw Items

3.1) We reserve the right to withdraw any items from the Web site at any time.

3.2) We will not be liable to you or anyone else for withdrawing any items from the Web site or refusing to process an order.

4) Age Of Consent

4.1) If you wish to order goods which may only be purchased by persons of a certain age you will be asked when placing an order to declare that you are of the appropriate legal age to purchase the items.

4.2) If we discover that you are not legally entitled to order certain goods, we reserve the right to terminate all account facilities immediately, without notice, and we will not be obliged to complete the order.

5) Payment & VAT

5.1) The total cost of your order is the price of the goods plus delivery charges, and will be confirmed to you at Step 5 - Acknowledgement.

5.2) Payment can be made by most major credit or debit cards in accordance with the Payment Methods section. Payment will be debited from your account upon despatch of the goods to you.

5.3) You confirm that the credit/debit card that is being used is yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we will not be liable for any delay or non-delivery and we are not obliged to inform you of the refusal.

5.4) We are not responsible for your card issuer or bank charging you as a result of our processing of your credit/debit card payment.

5.5) The price for the goods as set on the Web site includes VAT for United Kingdom deliveries. We are not responsible for any other importation taxes, sales taxes or charges that may be levied at the delivery destination. Our VAT number is ***********.

6) Delivery & Risk

6.1) We despatch items ordered by you as they are available using First Class Royal Mail in the UK. The delivery charge is set at £10 per package.

6.2) Orders will be sent to the delivery address that you have specified in the ordering process. We cannot be held responsible if this delivery address is wrong. If you wish to change the delivery address you may do so by contacting us direct at sales@potblack.com or telephoning 0118 988 4914. If you wish to change your delivery address and an order is "IN PROGRESS" you must contact the sales team on 0118 988 4914.

6.3) We will use our reasonable endeavours to ensure that the delivery timeis as short a possible but we cannot accept any liability for late deliveries.

6.4) On occasion items may be lost in the post. If this occurs, you must follow the instructions set out in the Deliveries section.

6.5) Once the goods have been received by you, all risk of damage to, or loss of, the goods shall pass to you. If you intend to cancel your order in accordance with the Cancellation & Returns Policy, you must keep good care of the goods pending their return to us.

7) Limitation Of Liability

7.1) To the fullest extent permissible under law, we disclaim any and all warranties of any kind (whether express or implied) in relation to goods purchased by you through the Web site Your statutory rights as a consumer are not affected.

7.2) Our liability in contract, tort, negligence, pre-contract or other representations or otherwise arising out of or in connection with these Terms & Conditions of Trade shall be limited in aggregate to all sums paid by you to us.

7.3) In any event, we shall not be liable to you under, or in connection with these Terms & Conditions of Trade in contract, tort, negligence, pre-contract or other representations (other than fraudulent or negligent representations) or otherwise for any economic loss (including without limitation loss of revenues, profits, contracts, business or anticipated savings) or for any special or indirect losses whatsoever.

7.4) Nothing in these Terms & Conditions of Trade shall exclude or limit liability for death or personal injury resulting from our negligence or that of our agents or employees.

8) Cancellation & Returns

Should you wish to cancel or return any of your goods, you may only do so in accordance with our Cancellation & Returns Policy.

9) Security & Privacy

You should review our Security Policy & Privacy Policy (which, for the avoidance of doubt, do not form part of these Terms & Conditions of Trade).

10) Changes To These Terms & Conditions Of Trade

We may change these Terms & Conditions of Trade at any time.

11) Severance

Each provision of these Terms & Conditions of Trade shall be construed separately and independently of each other and the invalidity of any one part shall not affect the validity of any other part.

12) Law

These Terms & Conditions of Trade shall be governed by the laws of England and you agree to submit to the exclusive jurisdiction of the High Court of England & Wales.

13) Our Details

You may contact us via email, by calling the sales team on 0118 988 4914 (from the UK) or +44 118 988 4914 (from outside the UK) between the hours of 9am - 6pm GMT (Monday - Friday) or by writing to us at Potblack Eightball, Spenwood Close, Spencers Wood, Reading, Berkshire RG7 1DE UK.